Briefing Notes: A Summary of Best Practice Approaches in Strategic Planning Processes

 CFAR Inc.

Description: This document provides a brief overview of current best practices for managers to consider in their strategic planning processes.

BestPract.pdf   [214.15 Kb]

Negotiating a Change in Medical Center Governance: A Case Study of Institutional Alliances

 Debbie Bing

Description: The authors relate a process in which faculty confronted their preconceptions and arrived at a shared vision regarding the center’s mission. Ultimately, this unified vision paved the way for developing a new governance structure.

instAllian.pdf   [266.13 Kb]

Briefing Notes: Essential Elements of a Learning Organization

 CFAR Inc.

Description: To build a learning organization, executives and managers must institutionalize a specific set of practices. Included in this briefing note is a list of some of the systems/practices and we briefly touch on certain important elements of each.

esselem.pdf   [159.53 Kb]

Briefing Notes: Summary of Key Factors for Successful and Unsuccessful Change

 CFAR Inc.

Description: Implementing change in an organization is a lengthy and often difficult process. It requires collaboration between departments within the organization and persistence to drive the change initiative forward. This document outlines a number of factors that, taken together, impact the dynamics of change and ultimately help determine whether change efforts are sustained over time.

KeyFactorsChange.pdf   [185.22 Kb]

Leading and Planning in Loosely Coupled Systems

 Larry Hirschhorn

Description: This paper gives some examples of loosely coupled systems and explores two aspects of leading: protecting and guiding.

Lead_LCS.pdf   [122.99 Kb]

Briefing Notes: Best Practices in Professional Development

 CFAR Inc.

Description: A firm interested in increasing its employees' skills and competencies while deepening their employees' commitment to the organization should consider three interventions: the nature of the job, formal training and the mentoring/coaching process. This paper on best practices outlines the issues firms face in developing programs in these three areas and discusses which practices, program designs or methods firms should take up in response to these issues.

bestpractices-gen.pdf   [320.99 Kb]

Role Negotiation Process

 CFAR Inc.

Description: This paper outline the role negotiation process the purpose of which is to provide a structural method for people to share with their colleagues the ways in which their work behavior helps or hinders their productivity.

Role_neg.pdf   [141.43 Kb]

The Power of Small Leadership

 Chatham Sullivan, Rebecca Blum

Description: In this article, the authors shift the focus away from heroic deeds to small, subtle leadership actions that can have big impact. Chapter published in The 2010 Pfeiffer Annual: Leadership Development. San Francisco: Pfeiffer, 2010, pp. 220-232.

Pfeiffer10.pdf   [849.01 Kb]

Unit Clinical Leadership Model: A Successful Partnership between Front-Line Clinicians, Quality, and Senior Leaders

 Larry Hirschhorn, Victoria Rich, PJ Brennan, Elizabeth Riley-Wasserman

Description: A joint presentation with The University of Pennsylvania Health System presented at the 2009 IHI National Forum on Quality Improvement in Health Care

IHI2009.pdf   [692.66 Kb]

Designing and Enacting Change: Penn Restructures Computing Services

 Lynn Oppenheim, Noam Arzt

Description: Penn was restructuring the way it organizes, staffs, and funds computing services. But a restructuring is just a diagram on a piece of paper until behaviors themselves change. This paper shows step-by-step how the structured, participatory process of designing the new model was itself a way of creating--and trying out--desired new relationships and outcomes. Presented at CAUSE '96, San Francisco

pennrest.pdf   [61.44 Kb]