Jessica has nearly a decade of experience working with academic health centers, hospitals, state agencies and foundations. Her work helps mission-driven organizations balance commitment to their goals with market realities. She works extensively in healthcare and with professional service firms and nonprofit organizations, and has a deep interest in organizational culture and in the design of effective collaboration within and between organizations. Jessica is a co-leader of CFAR’s Academic Medicine practice area, and a member of CFAR’s Collaboration and Strategy focus areas.

Jessica sees conflict as a productive starting point for the vital conversations that high performing organizations must have on a regular basis. She is particularly interested in the psychodynamics involved in top teams that are facing challenging strategic and operational decisions. Using innovative project and event design, as well as high-level project management skills, Jessica helps organizations build and manage collaborative approaches to their most pressing business challenges.

Jessica holds a Master’s of Law and Diplomacy from the Fletcher School of Law and Diplomacy at Tufts University.  

Skills/Knowledge/Abilities

• Organizational Development - Helps clients develop capabilities that support strategy
• Initiative Design - Knows how to pull together people and resources to support change efforts
• Strategy with Top Teams - Works with leaders and their teams to set direction

Recent Projects

• For a newly launched cancer research center, co-managed the strategic planning process with
  the client, addressing aspects such as faculty recruitment, development efforts and research space
  allocation.
• For a $2 billion hospital system, helped the board of directors with a review and revision of its
  founding bylaws, including a detailed stakeholder mapping process, peer review and intensive
  community engagement.

Professional Facts

Master of Arts in Law and Diplomacy from the Fletcher School at Tufts University.

Undergraduate degree Bachelor’s of Arts in International Relations and Russian, Wheaton College (MA)

Worked in higher education administration at Middlebury College for three years as Associate Director of Off-Campus Study. Responsible for opening study abroad sites in Russia and for managing existing sites in Western Europe.

Selected Writing

“Office of the (Interim) President: Lessons Learned in Leadership and Authority.” CFAR, 2004.

“Negotiating a Change in Medical Center Governance: A Case Study of Institutional Alliances.” (Co-Author.) CFAR, 2003.

“Generation X in the Workplace.” CFAR, 2003.