Culture plays an increasingly critical role in work today. While culture can be difficult to define and measure, it fundamentally shapes organizational success, innovation, and engagement. Leaders reinforce cultural norms and behaviors every day, whether intentionally or not, and can play a critical role in shaping their organization’s culture—and thereby performance.
Simply put, culture is made up of the rules and assumptions for getting work done—the beliefs, working agreements, and tangible behaviors that guide and motivate people at work. You can identify culture, and—with some focus and determination—you can change it.
CFAR works with clients to lead culture change from both the top down and the bottom up— diagnosing cultural challenges, thinking creatively about how to create culture by design (versus by chance), and respecting differences and the value that they create.
CFAR’s three-phase approach to culture change creates a lasting capability to change and adapt culture to get the best from people and processes to positively impact both short-term and long-term performance. Our approach includes:
Discovering and diagnosing
Sense-making and direction-setting
Implementing and embedding
Ultimately, our approach to culture change provides clients with a clear point of view of their cultural aspirations and where culture may be holding them back, a plan to implement change, and an understanding of where change is progressing and where more focus is needed.
Welcome to Fieldnotes from the CultureLab
References to organizational culture are everywhere—in the business press, in our conversations about the future of work post-pandemic, in...
Unignorable Moments: Reimagining Organizational Culture
CFAR Principal Barry Dornfeld reflects on the “unignorable moment,” the opportunity we have to think about the places we want to work in and shape, the kinds of organizations we want to invest our time and ourselves into.
Harnessing the Power in Your Organization in a Time of Disruption:
An Opportunity to Re-visit the Way Things Have Always Been Done Organizations can get in the way of their own success. The reasons are...